Delivery times

Shipping & Returns

What are the shipping costs?

Shipping is free for all orders within Europe.

What are the delivery times?

Shipping times vary depending on the location. Our estimates are as follows:

  • The Netherlands: 1 business day
  • Belgium: 1-3 business days
  • Germany: 1-3 business days
  • France: 1-3 business days
  • All other European countries: 2-4 business days

Where is my order?

Once your package has shipped, you will receive your tracking code by email, which you can use to track your package.

I have not received my order

We strive to ship your order as quickly as possible. If the delivery time is longer than you expected, we recommend that you first check the tracking code to see if your package's delivery has been delayed.

If you still cannot find the location of your package, please contact our customer service. They can help you track your order.

Lost / Missing Package

M2C Products is not liable if an incorrect address is provided during the checkout process. Please ensure your billing and shipping address is correct before placing your order. If we have made a mistake, we will take full responsibility for the original order at no extra cost.

Product Information

What is the idea behind a magnetic bag?

The M2C® Magnetic Bottle Bag has a unique design with a built-in magnetic backing that allows you to attach the bag to any metal surface, such as fitness equipment. Perfect for keeping your belongings safe and easily accessible during your workouts or on the go.

How does it work?

The magnetic bag works with a powerful magnetic backing that adheres firmly to metal surfaces such as fitness equipment, lockers, or other magnetic areas.

How strong is the magnetic backing?

The powerful magnet can safely hold up to 5.6 kg* (approximately 12 lbs), keeping your belongings secure whether you're at the gym, at work, or traveling.

For best results:

  • Ensure a clean, flat metal surface.
  • Maximize the contact between the magnet and the surface.
  • Avoid uneven or dirty surfaces.

* Irregularities, dirt, or limited contact may reduce holding power. For best results, use the bag on a clean, flat metal surface with full magnetic contact.

Can the magnets damage my phone or payment cards?

Our magnets have a special coating that protects your items. Most modern smartphones and payment cards are resistant to magnetic signal interference. While older cards with magnetic strips may be affected, most now use chip or tap-to-pay technology, which is resistant to magnets.

What water bottle sizes fit in this bag?

This bag is designed for a variety of water bottle sizes and fits most bottles from 300 to 1800 ml (approximately 10 to 60 oz) with a maximum diameter of up to 10 cm (approximately 4 inches). Whether you use a small sports bottle or a larger water bottle, you can easily attach it in the designated compartment.

Do all phone sizes fit in this bag?

The front pocket has a minimum interior width of 8.5 cm (approximately 3.3 inches), making it suitable for large phones such as the iPhone 16 Pro Max and the Galaxy S23 Ultra. All other pockets are even larger, so you can choose which pocket is most convenient for you.

Returns & Warranty

What is the return and warranty policy?

We offer a 1-year warranty on our products. In addition, we allow returns within 30 days of receipt.

Can I return my order?

No problem! You can return any item within 30 days of receiving your order for a refund. Of course, you may open the package and check the contents, but please ensure that the products you return are unused and complete with original packaging & labels.

Return Conditions:

  • You have 30 days to report your return via our return portal.
  • The product must be in its original condition, including packaging.
  • If the packaging is missing or damaged, we may charge additional fees.
  • The product must not have been used.
  • Return shipping costs are at your own expense.
  • The refund will be processed within approximately 10 business days after receiving the return.

Please note: We are not liable for missing packages if you choose uninsured shipping.

Returning in 3 steps

  1. Register your return: Use our return portal. Enter your order number and email address to register your return.
  2. Package the product carefully: Pack the product well, preferably in its original packaging, to prevent damage during transport.
  3. Send your return: Drop off your package at a service point and use the shipping label you receive after registering the return. You pay for shipping costs through our return portal, where you also have the option to insure your shipment.

Link to return portal

When will I receive my refund?

The refund will be processed within 10 business days of receiving the return.

I received an incorrect/damaged item.

If you have received an incorrect or damaged item, you can return it free of charge. Please contact our customer service so they can offer you a way to return it for free. In the case of a damaged item, please send an email with photos of the item to: customerservice@magneticbottlebag.com

Care & Warnings

How do I clean my bag?

If your bag gets dirty, hand wash it. Clean it with a damp cloth and then let it dry naturally, away from direct sunlight.

Safety Information

Important Safety Information for Neodymium Magnets

The M2C® Magnetic Bottle Bag contains three strong neodymium magnets. Please read all warnings carefully before using this product. Failure to follow these guidelines can lead to serious injury or even death. By purchasing this product, you accept full responsibility for your own safety and that of others, including animals and property that may come into contact with these magnets. It is crucial to handle neodymium magnets correctly to avoid potential risks.

WARNING: Improper use can lead to serious injury or death.

Never remove the magnets from the bag and keep the magnetic parts away from pacemakers, medical implants, electronic devices, and credit cards.

If the magnets should unexpectedly come out of the bag, please observe the following warnings:

  • Handle carefully to prevent injury.
  • Magnets are extremely strong; avoid direct contact.
  • Wear eye protection; magnets can shatter upon impact.
  • Do not modify or edit; magnet dust is flammable.
  • Do not swallow or insert into the body; seek immediate medical attention if this happens.
  • Avoid exposure to high temperatures (>79°C / 175°F).
  • Minors (<16 years): use only under supervision.
  • Keep out of reach of children; choking hazard.

If you have any questions about this safety information, please contact us at customerservice@magneticbottlebag.com.

Contact

Do you have a question? Don't hesitate to contact us!

We are here for you and are happy to help. We would love to hear your story or answer any questions you may have.

Contact us at:

M2C Products
Cornelis Evertsenstraat 67
1215 LK Hilversum The Netherlands
Tel.: +31 35 624 30 24
customerservice@magneticbottlebag.com
CoC 91846897 – VAT  NL004919709B88